Warranty

CHEVIGNON WARRANTY

APPAREL AND ACCESSORIES WARRANTY POLICY

POLICY COVERS SPECIFIC APPAREL & ACCESSORIES

Chevignon warrants all apparel to be free of defects in material or workmanship for a period of one (1) year exclusively for jeans, and six (6) months for the rest of the products, each period starting from the original date of purchase, when purchased from an authorized dealer. The apparel warranty covers defect of workmanship and materials, but does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and material through time, exposure or extensive use. If a product is found to be defective after inspection by a warranty technician, CHEVIGNON will repair or replace the product with an existing comparable model at the technician’s discretion. CHEVIGNON is not liable for any damages, losses and/or costs incurred resulting from the loss or usage of our products.

LIMITED WARRANTY POLICY LIMITATIONS

Warranty policy is subject to the following limitations:

  • All warranty claims must be accompanied by the original purchase receipt from an authorized dealer.
  • All warranty claims returned must have prior return authorization.
  • Repaired or replaced products are covered for the remainder of the original warranty.

HOW TO PROCESS A WARRANTY CLAIM

  • We recommend customers first try to process their warranty through an authorized dealer.
  • E-mail the warranty department to obtain Warranty Authorization: support@chevignon.us, in the e-mail please include pictures of the item, picture of the proof of purchase, warranty description, customer address and phone number.
  • After contacting the warranty department, ship your warranty promptly!
  • Include a copy of the original receipt.
  • CHEVIGNON is not liable for any items lost in transit. Additionally, customers are responsible for all tracking information on return shipments.
  • Customers are responsible for all costs incurred on shipping warranty item(s) to CHEVIGNON.
  • CHEVIGNON covers shipping cost on replacement or repaired item(s) shipping back to the customer.
  • Ship to: Warranty Department: 5220 NW 72nd Ave #3 Miami, Florida 33166